amoCRM - Integrated CRM System. Effective Lead Management

Cloud AMO CRM - tool for lead processing with sales pipeline

amoCRM is a customer and transaction accounting CRM system for sales department that allows you to automate your lead management process. amoCRM is a system that ✔ increases sales, ✔ turns applications into purchases.

Types of CRM systems

BY TARGETS:

• for lead management;
• to automate loyalty programs;
• for project management.

BY IMPLEMENTATION TYPE:

• requiring implementation; 
  
• self-implemented amoCRM.
  

Benefits of amoCRM

• Specialization in universal sales management tasks: 
  
• automated lead generation, 
• universal sales pipeline,
• employee management,
• all analytics in one source, 
• simple unassisted system enhancement for your own tasks;
• Intuitively understandable interface; 
  
• Self-penetration; 
  
• Integration with most popular services.
  

Prices and Tariffs

Package Description

Basic: For large companies with a small sales department.

•  Creating deals and contacts. 
  
• Integration with the site and Google Universal. 
  
• Setting up sales stages and work with a sales pipeline. 
  

Extended: For those who want to optimize conversion.

•  Business processes with automatic task creation. 
  
• Obligatory field filling. 
  
• KPI and sales plan for managers. 
  
• desktop enhancement feature. 
  
•  Custom widget creation. 
  

Professional: For those who process a large quantity of leads.

• Lead scoring 
  
• Periodic data Backup with email archive sending.
  

Micro Business Package

For those who have just started their business and began to attract their first customers. 

Startup Package

For young business, where everyone is friends and there is no need for employee control.

Start-up package limitations: 

• No user rights differentiation, as well as user separation into groups 
  
• No employee report
  
• No call report
  

Tariff Plans and Packages Comparison

Demo Version

The demo version of the product is available as a free access to the full functionality of the product for 14 days. You can customize the system for your business with consultant support.

Basic Terms for Sales Management

Lead - a potential customer who showed interest in a product. 

Lead generation - a process of creating leads.

Lead management - driving a lead to purchase.

Lead / sale cost - how much did it cost us.

Conversion:

Of all potential contacts, ratio of those who saw an advertisement (1000 people) and found out an interest in a product, for example, called (10 people) - the conversion comprises 1%.

Of all sale leads, ratio of leads who called after seeing an ad (10 people) to those who actually made a purchase (1 person) - the conversion comprises 10%.

Functionality

Main features:

• directory builder, 
  
• platform  for creation of your own solutions, 
  
• communication package, 
  
• SalesBot, 
  
• regular purchases and buyers pipeline.

Dashboard:

User Rights Settings:

• Set up account user rights (your colleagues'  and employees') both indvidually (for each employee) and for groups (departments) in any combinations of visibility and editing modes. 
  
• If your employee quits, you can easily delete him from the system. 
  
• When you delete something, amoCRM automatically suggests you to transfer all the information to another manager.
  

Lead Tracking in amoCRM

Set up automatic tracking of incoming leads through all channels:

• Through phone, 
  
• Through site applications, 
  
• Through Incoming e-mail.
  

Sales Pipeline

A sales pipeline is the amoCRM key screen. Here, the entire sale process is presented in the form of columns -  stages through which a transaction successively passes through to a successful purchase. And in this, you can customize the pipeline for yourself - create any number of stages and an unlimited number of sales pipelines. Search and filter will help you easily find the right deal. Statistics that are always at hand will give a complete picture of current sales.

Sales pipeline:

• Simplifies sales process: а manager sells only the next stage of the pipeline, and not the entire product / service at each stage. 
  
• Helps to prioritize: more resources on the right side of the pipeline. 
  
• More precise data for monitoring and result forecasting (we can see at what stage each client is). 
  
• Allows to determine the events (triggers) by which a client moves from one stage to another and set the optimal time for client at each stage of the pipeline.
  

Sales pipeline in amoCRM:

• Customize sales pipeline for your tasks by yourself;
  
• Add, name and swap the stages of your pipeline; 
  
• Customize an automatic transition from stage to stage, or move customers to another stage manually; 
  
• Mark each stage with different color.
  

Digital Buyer Pipeline

• this is what makes your buyers come back 
  

amoCRM itself brings back customers and drives them to rebuy. The system will do everything so that a random visitor becomes a regular customer, will trace when a customer has come to make a purchase, send a letter or other message on behalf of a manager, show personal advert at the right time, set a task to contact a customer and much more.

Fields in Deals and Contacts

You can add any additional fields with information important for your business to the main standard fields:

Tasks and Reminders

amoCRM helps to ensure that the next action is planned for each transaction and reminds you if the task has been delayed or if no action has been taken on a client.

Analytics

In amoCRM there are distribution diagrams of all transactions according to the sales pipeline status, managers or another section convenient for you. You can see all the relevant data on one screen or delve into situation analysis on a specific manager or transaction.

Sales Pipeline Analytics:

Sales pipeline analytics will allow you to see at what stages you lose customers and provide enough data to make the right managerial decisions.

Employee Analytics

Analytics for each employee will show success, problem areas and workload for each employee in all details.

Target Analytics

Target analysis allows you to set KPIs for employees, departments and the company in general and in real time to see who and how brings the company closer to the target indicators.

Digital Integrations

Automatically customize advertising campaigns in social networks of customers who are at a certain stage of your sales pipeline. When a client moves to the next stage of the pipeline, the campaign will also be turned off automatically.

Integration with Other Popular Services

• Learn more about your customers with the Facebook widget 
  
• Store files in amoCRM using the Dropbox widget 
  
• Create e-mail and sms-mailing with UniSender 
  
• Notify customers about new offers with MailChimp 
  
• Get applications from the site with the WordPress widget